Key Responsibilities

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Client Relationship Management: Act as the primary point of contact for onboarding,

day-to-day updates, handling queries, and maintaining solid client relationships.

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Project Coordination: Translate client needs into transparent project briefs for production,

editing, and design teams. Track project timelines and remove bottlenecks.

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Upselling &
Growth: Identify opportunities to offer additional services (motion graphics,

branding, live streaming) to existing clients and support proposal preparation.

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Quality &
Satisfaction: Ensure deliverables meet quality standards and match client feedback before delivery. Conduct post-project reviews and track client retention.

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Documentation &
Reporting: Maintain CRM records, client logs, and basic status reports for leadership review.





Requirements &
Qualifications

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Education: Bachelor’s degree (preferably in Communications, Media, Marketing, or

Business).

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Experience: 0–2 years in client servicing, customer support, or media management

(Freshers with solid communication skills are encouraged to apply).

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Language Proficiency: Fluent in written and spoken English and Kannada.

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Technical Understanding: Basic familiarity with media production, video editing, or studio workflows is a plus.

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Attributes: Excellent organization, proactive communication, and ability to handle client queries calmly.

📌 Customer Care Executive Fresher Can Be Considered Bengaluru
🏢 RAPSYS TECHNOLOGIES PTE
📍 Bengaluru