10 Sep
|
Bolster Legal Services
|
Bengaluru
10 Sep
Bolster Legal Services
Bengaluru
Job Title: Customer Support Executive (Night Shift – Voice Process)
Location: [Your Location]
Shift: Night Shift (9:30 PM – 6:30 AM)
Job Type: Full-time
Experience: 0–2 years (Freshers can apply)
Job Summary
We are looking for a Customer Support Executive to handle inbound and outbound calls, provide accurate information, and support customers with their queries. This role requires good communication skills, customer-handling ability, and willingness to work in a night shift.
Key Responsibilities
Handle customer calls and provide timely and accurate information.
Resolve customer queries in a qualified and polite manner.
Maintain call records and update internal systems.
Follow communication guidelines and company policies.
Escalate unresolved issues to the concerned department.
Ensure high levels of customer satisfaction.
Required Skills
Excellent verbal communication skills (English).
Ability to handle customer calls confidently.
Basic computer knowledge (MS Office, email).
Valuable listening and problem-solving skills.
Ability to work in a fast-paced environment.
Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages
Food provided
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Support Associate Bengaluru
🏢 Bolster Legal Services
📍 Bengaluru