About the Role

We are looking for an experienced Tele Collections Executive to handle customer accounts and drive recovery from NPA and Write-off accounts. The ideal candidate should have strong communication and negotiation skills, be target-oriented, and have hands-on experience in collection and recovery.

Key Responsibilities:
Handle collection and recovery of NPA and Write-off accounts.
Contact customers and follow up on overdue payments.
Negotiate repayment plans and drive timely recoveries.
Achieve assigned monthly collection and recovery targets.
Maintain accurate records of customer interactions and collection status.
Follow company collection processes, policies, and compliance guidelines.
Identify difficult or high-risk accounts and escalate them to the concerned team.
Build qualified relationships with customers while ensuring effective recovery.

Requirements:
6 months to 2 years of experience in NPA or Write-off recovery is mandatory.
Experience in Banking, NBFC, Fintech,



or Collection Agencies will be preferred.
Positive communication and customer-handling skills.
Strong negotiation and convincing abilities.
Target-oriented with a strong focus on collection performance.
Candidates from Gurgaon/Gurugram will be preferred.
Immediate joiners will be preferred.

Salary :

*₹18,000 – ₹21,000 per month, depending on relevant experience, skills, and interview performance.

Why Join Us?
Chance to work in the growing collections and financial services sector.
Performance-driven work environment.
Opportunity to develop expertise in NPA and Write-off recovery.

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹18,000.00 - ₹21,000.00 per month

Advantages
Provident Fund

Experience:
NPA Collections : 1 year (Required)

Work Location: In person

📌 Crm Executive For Collections Tele Collections Gurugram
🏢 Skoal Solutions
📍 Gurugram