Job Summary:

We are looking for a customer-focused and enthusiastic Customer Support Executive to handle customer queries, provide timely assistance, and ensure a positive customer experience.

Key Responsibilities
Handle customer queries through calls, emails, and messages.
Resolve customer complaints and issues professionally.
Provide accurate information about products/services.
Follow up with customers and ensure timely resolution of concerns.
Coordinate with internal teams to resolve customer issues.
Maintain customer records and update relevant systems.
Ensure high levels of customer satisfaction.

Requirements
1–3 years of experience in Customer Support / Customer Service preferred.
Valuable verbal and written communication skills.
Customer-focused and problem-solving attitude.
Basic knowledge of MS Office/Excel.
Ability to work independently and as part of a team.
Valuable interpersonal and follow-up skills.

Pay: ₹19,000.00 - ₹21,500.00 per month

Work Location: In person

📌 Customer Support Executive Cse Noida
🏢 Cogent e services
📍 Noida