Customer Support Executive

Location: Noida, Uttar Pradesh

Job Type: Full-Time | Work From Office

Job Overview

We are looking for a Customer Support Executive to join our team in Noida. The candidate will be responsible for assisting customers, understanding their concerns, providing suitable solutions, and ensuring a positive customer experience.

Key Responsibilities
Handle customer queries through calls, email, WhatsApp, or other communication channels.
Understand customer requirements and provide accurate information.
Resolve customer concerns in a polite and skilled manner.
Coordinate with internal teams for timely issue resolution.
Maintain proper records of customer interactions and follow-ups.
Escalate complex issues to the concerned department when required.




Ensure timely follow-up with customers.
Maintain qualified communication and service standards.

Requirements
12th Pass / Graduate in any discipline.
Freshers and experienced candidates can apply.
Good communication and interpersonal skills.
Basic computer knowledge.
Ability to handle customers patiently and professionally.
Positive listening and problem-solving skills.
Hindi and basic English communication skills.

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Support Executive Noida
🏢 Nexthire solutions
📍 Noida