Digital Workplace Presales Solution Architect – Job Description

1) Role Overview

The Digital Workplace Presales Solution Architect is responsible for designing, positioning, and winning Digital Workplace / End User Services (EUC + EUS) deals by translating client business needs into scalable, cost-effective, and differentiating solutions.

2) Key Responsibilities

A. Chance & Requirement Management
Analyze RFI/RFP/RFQ requirements, client workplace, and volumetrics (users, devices, SLAs, locations)
Identify prospect fit, risks, and transformation levers

B. Solution Architecture (Core Responsibility)
Design end-to-end Digital Workplace solutions, including:
End User Computing (devices, OS, VDI, endpoint management)
Service Desk / Workplace Support
Collaboration platforms (M365, Google Workspace)
Workplace security & identity
Translate requirements into scalable architectures aligned to business outcomes
Ensure: Deliverability, Cost optimization, Innovation (automation, GenAI, DEX, etc.)

C. Proposal Development & Deal Shaping




Develop client-facing proposals including: Solution overview, Architecture diagrams, service descriptions, Value proposition & outcomes
Own solution strategy, pricing inputs
Define: Assumptions, Risks & mitigations, Transition approach

D. Client Engagement & Solution Defense
Conduct: Solution presentations, Q&A; / clarifications
Explain technical solution in business terms
Participate in solution defense and contract discussions
Coordinate to ensure PoCs, demos, and transformations where required

E. Sales & Stakeholder Collaboration
Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams
Provide technical leadership in deal pursuit

F. Risk, Governance & Deal Closure
Perform risk assessment and mitigation planning
Lead internal solution reviews & approvals before submission
Ensure: Compliance, Competitive differentiation, Win strategy alignment

3) Scope of Digita

📌 Presales Solution Architect Digital Workplace: Bangalore/noida Bengaluru
🏢 Birlasoft
📍 Bengaluru