Job DescriptionD2C Logistics ExecutiveRole Overview

We are looking for a proactive and detail-oriented D2C Logistics Executive to manage end-to-end logistics operations. The ideal candidate should have hands-on experience in order fulfillment, courier coordination, and ensuring smooth delivery operations.

Key Responsibilities
Manage end-to-end D2C logistics operations, including order processing, pick-up, and delivery.
Coordinate with courier partners to ensure timely pick-up and on-time delivery.
Track shipments and monitor delivery performance; resolve exceptions and delays.
Ensure accurate and timely order fulfillment in coordination with the warehouse team.
Handle returns, replacements, and delivery-related customer queries.
Maintain accurate records and reports related to shipments, returns, and delivery performance.
Optimize logistics processes to improve efficiency and reduce costs.
Ensure compliance with company policies and Service Level Agreements (SLAs).

Requirements
Bachelor's degree in any discipline (preferably in Supply Chain, Logistics, or Business).




1–3 years of experience in D2C logistics, order fulfillment, or courier operations.
Hands-on experience coordinating with courier partners and managing deliveries.
Robust organizational and time-management skills.
Proficiency in Microsoft Excel and logistics management tools.
Excellent communication and problem-solving skills.
Detail-oriented with the ability to work in a rapid-paced setting.

Preferred Qualifications
Experience with major courier platforms such as Delhivery, Ecom Express, Blue Dart, DTDC, or similar.
Knowledge of e-commerce platforms and shipping tools.
Experience handling high-volume order processing.

Key Skills
Order Fulfillment
Courier Coordination
Shipment Tracking
Returns Management
Communication Skills
Process Optimization
Problem Solving
Microsoft Excel

Work Location On-site

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 C Logistics Executive Navi Mumbai
🏢 Retranz Infolabs
📍 Navi Mumbai