We are looking for an experienced and target-oriented Sales Manager – Retail Trade & Forex Remittance to drive business growth across retail forex, international remittances, travel-related forex products, and related foreign exchange services.

The candidate will be responsible for acquiring new customers, developing business relationships, generating revenue, managing key accounts, and achieving assigned sales targets while ensuring adherence to RBI, FEMA, KYC/AML and internal compliance requirements.

Key Responsibilities1. Sales & Business Development

- Drive monthly, quarterly and annual sales targets for retail forex and remittance products.
- Generate new business through direct sales, referrals, branch relationships and market visits.
- Identify and develop new customer segments and business opportunities.
- Achieve revenue, transaction volume and customer acquisition targets.
- Develop and maintain a strong sales pipeline and ensure timely conversion of leads.

1. Retail Forex & Remittance Business

- Promote and sell foreign currency notes, forex cards and other permitted forex products.
- Generate business for outward remittances under LRS, including education, medical, family maintenance and other eligible purposes.
- Develop business for inward and outward remittance services.
- Handle customer requirements related to international money transfers and foreign exchange.
- Ensure repeat business by maintaining robust relationships with existing customers.

1. Channel & Relationship Management

- Develop relationships with travel agencies, educational consultants, corporates, universities, hospitals, immigration consultants and other potential business partners.
- Conduct regular client and partner visits to generate new business.
- Identify high-potential accounts and increase wallet share.




- Build long-term relationships with key customers and institutional partners.

1. Branch & Internal Coordination

- Work closely with branch teams to generate and convert forex and remittance leads.
- Support branches in identifying potential customers and business opportunities.
- Coordinate with Operations, Compliance, Treasury and other internal teams for smooth transaction execution.
- Ensure customer queries and service issues are resolved within defined timelines.

1. Compliance & Documentation

- Ensure all sales and transactions comply with RBI, FEMA, KYC, AML and internal company policies.
- Ensure customers provide appropriate documentation for forex and remittance transactions.
- Coordinate with Compliance/Operations for documentation deficiencies and transaction approvals.
- Maintain high standards of transaction and customer due diligence.

1. Market Development

- Conduct market research to identify new customer segments and business opportunities.
- Monitor competitor offerings, pricing and market trends.
- Develop local market strategies to increase forex and remittance business.
- Participate in promotional activities, corporate meetings and business development initiatives.

1. MIS & Performance Reporting

- Prepare and submit daily/weekly/monthly sales and business reports.
- Track leads, conversions, revenue, transaction volumes and customer acquisition.
- Maintain accurate records of customer interactions and business opportunities.




- Review performance against targets and implement corrective actions where required.

Key Performance Indicators (KPIs)
- Achievement of monthly and annual sales targets.
- Forex transaction volume and revenue generation.
- Retail remittance business growth.
- New customer acquisition.
- Partner/channel acquisition.
- Customer retention and repeat business.
- Conversion of leads into business.
- Compliance and documentation accuracy.
- Customer service and turnaround time.

Candidate Profile
- Graduate/Postgraduate in Finance, Commerce, Business Administration, Marketing or a related field.
- 3–8 years of relevant experience in Forex, Foreign Exchange, International Remittance, Banking, Travel Forex or Financial Services sales.
- Strong knowledge of retail forex products and international remittance processes.
- Experience in customer acquisition and business development.
- Knowledge of RBI/FEMA, KYC and AML requirements will be preferred.
- Strong communication, negotiation and relationship-management skills.
- Target-driven with strong sales and business-development capabilities.
- Willingness to travel extensively for client and partner meetings.

Preferred Industry Experience Candidates from Forex/FFMCs, Banks, Fintech, International Remittance, Travel Forex, Money Transfer, Banking or Financial Services will be preferred.

Key Skills

Retail Forex | Foreign Exchange | International Remittance | LRS | Forex Cards | Business Development | Customer Acquisition | Channel Sales | Relationship Management | B2B & B2C Sales | RBI | FEMA | KYC | AML | Negotiation | Market Development | Sales Target Achievement

Benefits

- Commuter assistance
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Retail trade and forex remittance - sales manager (Chennai)
🏢 Prithvi Exchange
📍 Chennai