Visitor Management: Greet guests warmly, direct them to the right person or department, and maintain security logs or issue visitor badges Call Handling: Answer, screen, and forward incoming phone calls on multi-line systems while taking clear messages Mail and Deliveries: Receive, sort, and distribute daily mail, packages, and courier deliveries Administrative Support: Schedule meetings, update calendars, manage conference rooms, and handle basic tasks like filing, photocopying, and data entry Communication: Transparent verbal and written skills with a polite, professional telephone and in-person demeanor Education: Typically requires a high school diploma or equivalent, often valuing prior customer service experience in retail or hospitality