Franchise Operations Manager – Roms N Raks

Key Responsibilities
Manage and support all Roms N Raks franchise outlets.
Coordinate with franchise partners on daily operational matters.
Support new franchisees from onboarding to store opening.
Coordinate store setup, branding, equipment, and other requirements.
Ensure all franchise outlets follow Roms N Raks SOPs and standards.
Monitor sales and outlet performance.
Identify operational and sales issues and provide solutions.
Support franchisees in improving sales and profitability.
Coordinate with the purchase and supply teams for stock requirements.
Coordinate store maintenance and repair requirements.
Maintain regular communication and positive relationships with franchise partners.
Prepare regular reports on sales, operations, stock, staff, and store performance.
Follow up on pending issues and ensure timely closure.




Identify opportunities to improve franchise operations and business performance.
Travel to franchise locations as required.

Required Skills
Positive communication and coordination skills.
Robust follow-up and problem-solving ability.
Sales and business understanding.
Team management skills.
Good knowledge of MS Excel/Google Sheets.
Ability to manage multiple outlets.
Willingness to travel.
Customer-focused and result-oriented.
Ability to work independently and take ownership.

Preferred Experience
2–5 years of experience in retail, franchise, sales, or operations.
Experience managing multiple stores/outlets is an advantage.
Experience in pet retail, FMCG, hospitality, or service businesses is preferred.

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Franchise Coordinator Kochi
🏢 Roms N Raks
📍 Kochi