This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Job Summary This role could be based in Bangalore and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based. • The Quality Assurance and Improvement (QAI) function sits at the heart of our Professional Services Team, driving excellence and continuous improvement across all 2nd Line Assurance Activities. This role is responsible for assessing and enhancing the quality of our assurance work ensuring that activities are executed to the highest standards and aligned to the function's principles based methodology, industry practices and regulatory expectations. • Accountable for the quality assurance outcomes across the 2nd line Assurance portfolio, you will aid in the delivery of a quantitative and qualitative quality assurance program,



supported by solution oriented improvement plans. A critical mandate of the position is to support in the continuous refinement of existing approaches, methods and toolkits to ensure that they remain creative and actively support the integration of the "One Assurance" framework across the organisation. • As a key advocate for the function, you will lead the QAI team, foster high performance and drive the core purpose and strategy. This includes supporting our digital strategy and automation, thereby enhancing the efficiency and excellence of our assurance execution. You will support in ensuring that assurance reviewers and teams receive support and actionable feedback that is needed for them to effectively fulfil their roles. Ultimately the role should set an example of embedding a culture of continuous improvement and the highest quality that aligns to the function's strategic priorities. Key Responsibilities Strateg

📌 Director, 2LOD Quality Assurance and Improvement (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru