- Communicate with students and understand their queries and requirements.
- Assist students with program onboarding, enrollment, and ongoing support.
- Conduct regular follow-ups to ensure student engagement and satisfaction.
- Coordinate with internal teams to resolve student concerns.
- Maintain accurate student records and update CRM regularly.
- Support student retention and ensure a smooth learning experience.
Requirements
- 0–3 years of experience in customer support, student success, telesales, or coordination.
- Excellent communication and interpersonal skills.
- Basic knowledge of CRM and MS Office.
- Strong follow-up, problem-solving, and customer-handling skills.
- Freshers with positive communication skills are welcome.
📌 Program Coordinator (Bengaluru)
🏢 Miles Education
📍 Bengaluru
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