Responsibilities

- Monitor and support business-critical production applications.

- Triage production incidents based on severity, business impact, and urgency.

- Troubleshoot production issues across .NET, Angular, APIs, and PostgreSQL.

- Provide timely workarounds and permanent fixes to minimize service disruption.

- Analyze logs, stack traces, database queries, alerts, and application performance.

- Identify root causes and deliver workarounds or permanent fixes.

- Manage incidents through resolution and provide clear status updates.

- Support CI/CD pipelines, GitHub workflows, deployments, and release validation.

- Perform application testing during scheduled releases.

- Document root-cause analyses, support procedures, and known issues.

Required Skills





- 68 years of application development and production-support experience.

- Strong experience with .NET, C#, ASP.NET Core, Angular, REST APIs, and PostgreSQL.

- Experience with GitHub Actions, CI/CD pipelines, and DevOps practices.

- Experience using ServiceNow or strong willingness to quickly learn ServiceNow

- Robust debugging, SQL, analytical, and communication skills.

- Ability to learn quickly, work independently, and handle critical incidents.

- Exceptional organization skills with zeal to establish and improve process.

📌 Production Support Developer (Chennai)
🏢 CES
📍 Chennai