FSTD Technical Support Engineer (Gurugram)

FSTD Technical Support Engineer (Gurugram)

11 Sep
|
Airbus
|
Gurugram

11 Sep

Airbus

Gurugram

Job Description:
A. ACCOUNTABILITIES
1. Ensures and coordinates with the FSTD technicians for the productive operation of the Training
Devices in
order to keep a level of reliability as requested by Airbus training standards.
2. Is accountable for the high quality level and timely actions when performing trouble-shooting
interventions following device failures or instructors' requests.
3. Is accountable for providing technical troubleshooting outside Airbus working hours and therefore
without immediate supervision.
4. Is accountable for being proactive and proposing corrective maintenance solutions as and when
required
5. Participates in the technical support and follow-up of the training sessions and provides efficient
reports
to other teams and managers.
6. Ensures the training center operation continuity outside normal working hours whenever the Team
Leader/Engineer is absent.
7. Collaborative and teamwork are expected due to regular exchanges with Toulouse central support
team; OEM support and Quality team
B. MAIN ACTIVITIES
The job holder is in constant relation (24 / 7)



with instructors and trainee customers as the front line
support regarding
Training Devices operations. Customer’s satisfaction is his/her priority.
He/she is accountable toward the hierarchy, for all his team decisions: technical, operational and
relational.
TRAINING DEVICES MAINTENANCE AND OPERATION TASKS
● Performs simulators and trainers daily operations (version change, pre-flights, instructors call).
● Plans, coordinates and performs preventive maintenance tasks and modifications defined.
● Ensures and performs curative tasks in a timely manner and with high level of quality.
● Ensures and performs the simulator software update package installation.
● Performs, analyses and checks Recurrent Qualification Tests Guide to prepare yearly Training
Devices approvals by Authorities.
● Ensures and performs internal repair using bench’s tests in laboratory to minimize external repair
expenses.
● An

📌 FSTD Technical Support Engineer (Gurugram)
🏢 Airbus
📍 Gurugram

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