The Payroll Operations Manager is responsible for the end-to-end multi-country
payroll service delivery through the Payroll Central India (PCI). This position
will be directly managing and responsible for the output of country-grouped
processing pods, consisting of pod Leads, Processors & Administration team
members, working as part of a scalable operation to ensure the accurate and
timely payroll processing of all countries serviced through the PCI.

The incumbent is responsible for ensuring quality control and compliance of
payroll provision, underpinned by strict SLA/KPI service measures that ensure
accuracy, efficiency and customer satisfaction. Will lead and manage all PCI
Team members, ensuring they are appropriately trained and developed for
continuous improvement across the different levels of processing competency with
an ongoing focus on business continuity through cross coverage to ensure the
demands of the PCI payment cycles are always met.

The Payroll Operations Manager will be the subject matter expert for payroll




processing within our ADP systems and form a robust collaboration with ADP
Service Management to ensure smooth delivery between parties and appropriate
upskilling of the PCI Team when it comes to working with our Global payroll
partner ADP. Partner closely with Regional Payroll & Technology Specialists, in
maintaining & optimizing the overall payroll and compliance landscape that
governs the capabilities and attribute of the PCI. Also, will work in close
partnership with the wider HR Function and other key stakeholders in the payroll
process, such as Finance, Tax & Treasury teams, as necessary to fulfill the
operational requirements of the PCI.

Responsibilities:

* Oversee on-cycle & off-cycle payroll runs as per strict country calendars,
ensuring processing methodology and agreed controls are adhered to as part of
daily operations across all pods.
* Ensure quality control measures are complied with as part of the standard
payroll sign off

📌 Payroll Operations Manager (India)
🏢 NOV
📍 India