Entity:
Technology
Job Family Group:
IT&S; Group
Job Description:
We're looking for someone who enjoys solving problems, improving processes, and making a real impact. In this role, you'll help deliver reward services to employees across bp, ensuring data accuracy, operational excellence, and secure digital experiences. AI, automation, and smarter use of technology are key priorities for the team, and you'll help identify opportunities to simplify work, improve controls, and create more employee-focused reward experiences globally.
Key roles and responsibilities
Deliver accurate and reliable reward operations, ensuring employees receive timely, consistent support and maintaining confidence in bp's people services.
Maintain high-quality reward data and payroll alignment, reducing errors, preventing rework, and supporting effective decision-making and reporting.
Resolve operational issues and service disruptions to conclusion, minimizing business impact and improving the employee and stakeholder experience.
Build effective partnerships with vendors and internal stakeholders that enable consistent service delivery, transparent accountability, and timely resolution of escalated issues.
Drive measurable improvements in reward operations, strengthening efficiency, simplifying processes, and enhancing the overall employee experience.
Support the use of AI, automation, and digital tools to reduce manual effort, improve service quality, strengthen controls, and unlock better insight from reward data and processes.
Maintain compliance with digital security, privacy, and governance requirements, protecting employee data and reducing operational risk across the reward technology landscape.
Develop and sustain robust process and knowledge documentation that supports operational resilience, consistency, and effective service continuity.
Essential requirements
Experience supporting the administration of reward, HR, payroll, or other operational people processes.
Demonstrated ability to
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