We are looking for a motivated and target-oriented Inside Sales Specialist to join our team. The candidate will be responsible for handling leads, connecting with prospective customers, understanding their requirements, presenting suitable products/services, and converting leads into successful sales.
Key Responsibilities:
Handle inbound and outbound calls with prospective customers.
Follow up with leads through calls, WhatsApp, and other communication channels.
Understand customer requirements and recommend suitable courses/services.
Explain product features, advantages, pricing, and payment options clearly.
Convert qualified leads into customers and achieve monthly sales targets.
Maintain accurate lead and customer information in the CRM.
Build and maintain strong customer relationships.
Follow up regularly with interested and pending leads.
Coordinate with the sales and support teams to ensure a smooth customer journey.
Prepare daily/weekly sales reports and track performance.
Stay updated on company products, services, offers, and market trends.
Required Skills:
Excellent verbal and written communication skills.
Strong convincing and negotiation abilities.
Customer-focused and positive attitude.
Valuable follow-up and lead-management skills.
Ability to work independently and as part of a team.
Target-oriented and result-driven approach.
Basic knowledge of CRM tools and MS Office/Google Workspace.
Prior experience in Inside Sales / B2C Sales / EdTech Sales is an advantage.