JOB SUMMARY

Helps drive company values and philosophy and ensures all training and
development activities are strategically linked to the organization’s mission
and vision. The position works with the Executive Committee and property
leadership team to identify and address employee and organizational development
needs. The position is responsible for ensuring effective training is in place
to enable the achievement of desired business results. Training programs focus
on a variety of topics, including product knowledge, company philosophy,
customer service and leadership skills. Conducts needs assessments, designs and
develops training programs and facilitates the delivery of both custom and
corporate training programs. Measures the effectiveness of training to ensure a
return on investment.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and
Restaurant Management, Hospitality, Business Administration, or related major; 2
years experience in the human resources or related professional area; certified
trainer.





OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management,
Hospitality, Business Administration, or related major; certified trainer; no
work experience required.

CORE WORK ACTIVITIES

Managing and Administering Employee Training

• Coordinates property compliance training programs such as CPR, PAR, Business
We Do, Harassment, Fire Safety, Food Handling, OSHA, etc.

• Ensures participants receive the appropriate property and company orientation,
understand program materials and build relationships with property leadership
team.

• Promotes and informs employees about all training programs.

• Uses effective training methods to ensure employees have a positive understanding
of guest satisfaction and can demonstrate guest satisfaction skills.

• Administers and delivers core training initiatives in compliance with
corporate training and development standards. Core trainin

📌 Learning & Development Manager (Mumbai)
🏢 Marriott
📍 Mumbai