Roles & Responsibilities

- Manage and optimize listings across MakeMyTrip, Booking.com, Agoda, Goibibo, EaseMyTrip, Cleartrip, Expedia, and other relevant OTAs for multiple client properties

- Monitor rate parity across all channels daily; identify and escalate unauthorized discounts or pricing discrepancies directly with platform BDMs and support teams

- Update and optimize property content, photos, amenities, and descriptions across channel extranets to maximize visibility and conversion

- Track and manage channel manager integrations (RezNext, Staah, SiteMinder) to ensure inventory and pricing sync correctly across platforms

- Analyze booking pace, occupancy trends, and channel-wise performance (ADR, RevPAR) to recommend pricing and promotional strategy

- Respond to and manage guest reviews across Google, TripAdvisor, Booking.com, and MMT using SEO-aligned reply templates

- Coordinate with client properties to align on rate strategy, promotions, and seasonal packages





- Prepare periodic performance reports for clients covering channel-wise bookings, revenue, and key metrics

- Stay current on OTA platform policy changes, new features, and competitive market positioning

Requirements

- Prior experience in OTA/channel management, revenue management, or hotel distribution (hospitality industry experience preferred)

- Working knowledge of major OTA extranets and channel manager platforms

- Robust analytical skills; comfortable working with booking data and performance metrics

- Excellent written communication for client and platform-facing correspondence

- Detail-oriented and proactive in identifying distribution issues before they escalate

Pay: ₹15,000.00 - ₹35,000.00 per year

Benefits

- Flexible schedule

- Internet reimbursement

- Paid sick time

- Work from home

Work Location: Hybrid remote in Shiliguri, West Bengal (Darjeeling District)

📌 OTA Manager (Siliguri)
🏢 Thrive Group India
📍 Siliguri