Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Masters in Accounting or PG in Finance
Preferred Certifications: Lean / Six Sigma
Must Have Skills:
Project management, customer management, team management, lean six sigma;P2P domain knowledge, P2P Tower leading experience, handled min 20 member team. Have experience in customer governance and management
Valuable To Have Skills:
Should have valuable communication skills, high on energy and good analytical skills. Master's in Finance & Accounting or equivalent & Lean six sigma certification
Key Accountabilities: Should be able to perform more complex processes and exception transactions that involve greater subjective thinking & analytical ability
(or processing a much higher volume of complex transactions) including ability to research open items and drive to closure
Complete activities as per customer statement of work
Meet Targets of TAT and Accuracy
Be self-reliant to undertake and complete assigned work
Undertake self assessment to verify activities done timely and accurately
Perform Quality check of Sr. Associates & Subject Matter experts and give feedback
Evaluate Internal control gaps,
have governance with both external and internal stakeholders for risk mitigation
Identify areas of potential errors and to find ways to fix and avoid errors and repeat issues
Act as Buddy to current joiners and other Sr. Associates requiring support to perform activities
Report out hourly & EOD status of activities performed
Provide daily update to customer on progress and have interaction emails & calls
Prepare & provide report out in form of dashboards using Excel and PowerPoint
Identify process gaps and provide controls to mitigate and monitor closure
Identify process improvement opportunities and take up improvement projects for both self and team and drive to closure
Operate from Office as standard requirement
Should not take any unscheduled leaves without pre-consent from Team Lead
Be open to operate extended hours to finish deliverable from Office and incase of errors and backlogs and during month-end, quarter-end CLOSE
Other Requirements:
Candidate should be ready to work in ANZ shift (2 AM to 12 PM)
Should possess positive attitude to support the business
Should be flexible for working hours
Advance excel knowledge is mandatory
5 days work from office is mandatory
📌 Payment Sme Kolkata
🏢 Tata Consultancy Services
📍 Kolkata
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