WE’RE HIRING | PRESALES SPECIALIST (PSS)

POSITION DETAILS

Job Title: Presales Specialist (PSS)

Industry: OTT | CPaaS | SaaS

Location: Kolkata

Work Mode: Hybrid

Experience: 3–10 Years

Employment Type: Full-time | Permanent

KEY REQUIREMENTS
3+ years of experience in Product Presales, preferably within the Enterprise CPaaS/SaaS domain
Robust understanding of the CPaaS/SaaS market, technical solutions and competitive landscape
Deep knowledge of OTT communication channels, particularly WhatsApp Business and RCS
Excellent verbal and written communication skills
Robust solution-oriented mindset with the ability to work independently
Ability to collaborate effectively across product, business, technical, CSD and partner teams

KEY RESPONSIBILITIES
Develop and execute presales strategies for CPaaS, WhatsApp and RCS solutions across relevant industry verticals
Develop compelling value propositions and customized solution proposals for prospective clients
Translate technical capabilities into business-focused solutions aligned with customer requirements
Conduct client presentations, solution demonstrations and strategic discussions with key decision-makers
Manage and contribute to RFP/RFI responses,



proposals and commercial bids
Conduct market and competitor research to identify recent business opportunities
Collaborate with Product, Technical, CSD and Partner teams to understand and communicate solution capabilities and differentiators
Support customer success and drive growth of wallet share across assigned accounts and domains
Monitor industry trends, competitor offerings and emerging technologies across CPaaS and OTT platforms
Stay updated with developments within the Meta and Google ecosystems, particularly WhatsApp Business and RCS

IDEAL CANDIDATE
We are looking for a presales professional who can bridge the gap between technology and business, understand enterprise communication requirements, and effectively position CPaaS/OTT solutions to customers.
Candidates with hands-on experience in CPaaS, Enterprise Messaging, WhatsApp Business API, RCS, SMS platforms, API integrations, technical presales, solution consulting, customer demos and RFP/RFI handling will be preferred.

If you have relevant experience and are looking to build your career in the OTT/CPaaS/SaaS ecosystem, we would like to hear from you.

📌 Presales Specialist Ott Kolkata Metropolitan Area
🏢 Xperteez Technology
📍 Kolkata Metropolitan Area