Job Role: Auditing the YouTube API client websites to ensure that the clients are compliant with the API developer policies defined by YouTube. Communicating with the API clients via email in order to make them comply with the policies/resolve the queries.
Reporting To: Team Leader
Essential Qualification:
Graduation
Positive internet research skills and ability to probe
Experience in Youtube process (Preferred but not desired)
Ability to apply the defined policies in a given scenario and identify non conformance
Experience in direct email communication with the clients (Preferred but not desired)
Essential skills/Personality traits:
Solid interpersonal skills with excellent oral and written communication
Ability to work in target based setting
Critical thinking and eye for detail
Willing to work in rotational shifts, including night shifts
Ability to adapt and follow the new changes
Good understanding of internet domain and related technologies i.e. How YouTube works (Pre-read before the Test/interview) - Uploading/API/Channels
Good to have skills:
Prior experience working in an operationalized workflow
Familiarity with basic programming languages
Operational Responsibilities:
Responsible to complete the production within the specified timelines
Adherence to all client specified parameters
Produce error free output and focus on First time right
Ensure all the production and quality related records and documents are maintained as per organizational requirements
Reporting to the TL on performance and status
📌 Process Executive Hiring Hyderabad
🏢 Cognizant
📍 Hyderabad
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