? Job Title – Implementation Associate Engineer (Airline Altea Product)
? Location – Bangalore | ✈️ Up to 10% travel to customer locations
? Job Summary
The Fares Implementation Team is responsible for deploying products and services for airline customers. We implement Pre‑Shopping / Shopping / Pricing products across airline direct channels, regardless of the interface (Cryptic | ARDWeb | Digital Commerce | RefX | NDC | WBS | eRetail XML, etc.).
Required
You will act as the primary Amadeus point of contact for a portfolio of airline customers, coordinating all activities required for successful implementation of the Fares product suite:
Amadeus Ticket Changer (ATC) Product Suite
Airline Service Fees
Instant Search
Flex Pricer / ATC Shopper
Branded Fares
? Key Responsibilities
? Project Leadership
Lead implementation and service projects, ensuring successful delivery and customer satisfaction.
Manage the full project lifecycle through planning, monitoring, and support during implementation.
Define activity timelines and track progress through project governance.
?️ Technical & Functional Implementation
Analyse customer requirements, configure products, and support deployment across test and production environments.
Guide airline customers on filing CAT31/CAT33, Fare Families, and Fees with ATPCO, FareXpert, and Branded Fares.
Conduct detailed testing of solutions before customer validation.
Provide system and data setup guidance during testing and migration phases.
? Support & Consulting
Deliver functional support and troubleshooting during Fares product implementation and fare filing.
Perform service and consulting activities by analysing customer needs and product usage.
Support Sales teams and customer functional teams with expert product knowledge.
Provide post‑implementation maintenance and continuous support.
? Collaboration & Knowledge Sharing
Work closely with cross‑functional teams — Implementation, Accou