To drive store sales by delivering an excellent customer experience, understanding customer requirements, recommending suitable products, and converting walk-ins and leads into successful sales while maintaining the brand's service standards.
Key Responsibilities
1. Customer Handling & Sales
- Welcome and engage customers entering the store.
- Understand customer needs, preferences and budget.
- Recommend appropriate products based on customer requirements.
- Demonstrate product features, benefits, pricing and offers.
- Handle customer queries and objections effectively.
- Convert walk-ins, enquiries and leads into sales.
- Achieve individual and store-level sales targets.
2. Customer Relationship Management
- Build robust relationships with customers and encourage repeat purchases.
- Follow up with customers on enquiries, quotations and pending purchases.
- Maintain customer information and follow CRM processes.
- Support customer engagement and loyalty initiatives.
3. Product Knowledge
- Maintain strong knowledge of products, collections, pricing, offers and ongoing promotions.
- Stay updated on new launches and product features.
- Communicate product information accurately to customers.
4. Store Operations
- Maintain proper product presentation and store hygiene.
- Follow company policies and SOPs related to billing, inventory and customer handling.
- Coordinate with the Store Manager and other team members to ensure smooth store operations.
- Ensure accurate handling of customer orders and documentation.
5. Sales & Performance
- Monitor daily sales performance and work towards achieving assigned targets.
- Identify opportunities for upselling and cross-selling.
- Participate in promotional campaigns and store-level sales activities.
- Share customer feedback and market insights with the Store Ma
📌 Sales Executive (Pune)
🏢 KEEMTI
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.