Key Responsibilities
Welcome and greet service customers professionally and guide them to the concerned Service Advisor.
Manage the service lobby and customer lounge, ensuring cleanliness, discipline and proper customer flow.
Coordinate with Service Advisors regarding customer appointments and vehicle arrivals.
Maintain the service reception/appointment tracker and customer records.
Attend basic customer queries and coordinate with the concerned department for resolution.
Keep customers informed about their service status and assist with service-related communication.
Collect customer feedback and support CSI/NPS improvement.
Coordinate with housekeeping and other support staff to maintain showroom/service-lobby standards.
Prepare daily reports related to customer visits, appointments and feedback.

Qualification: Graduate preferred Experience: 1–3 years in Automobile Dealership / Customer Service / Front Office

Skills: Customer Handling, Communication, Coordination, MS Office , Valuable Personality

Pay: ₹20,000.00 - ₹22,000.00 per month

Perks
Food provided
Provident Fund

Work Location: In person

📌 Receptionist Kurla
🏢 Madhuban Toyota
📍 Kurla