Checking of NEFT and RTGS transactions and post maker entries in CBS after reconciliation.
Verbal and written communication skills to interact with customers, and internal stakeholders
Work within defined KRA/TAT/SOP.
Processing of RTGS/NEFT outward and Inward transactions within specified Turn Around Time (TAT) & Reconciliation of Internal Settlement account and Bank account
Follow up with bank branches or other banks wrong RTGS/NEFT transaction.
Handling queries received from Customer Grievances Cell related RTGS/NEFT
Preparing Various MIS required
Ready to work in shifts i.e. (24 x 7 x 365) workplace.