Job Title: Retail Sales Executive

Location: Dhulagarh, West Bengal

Experience: 2–5 Years

Salary: ₹18,000 – ₹20,000 per month

Office Timing: 9:30 AM – 7:30 PM

Job Responsibilities
Handle day-to-day retail sales activities and customer enquiries.
Communicate with customers regarding product availability, pricing, and orders.
Receive, track, and follow up on customer orders through WhatsApp.
Maintain accurate sales and order records using MS Excel.
Coordinate with the internal team for order processing, dispatch, and delivery.
Follow up with customers for pending or ongoing orders.
Maintain valuable relationships with existing customers and support repeat sales.
Prepare daily sales and order status reports.
Resolve basic customer queries and ensure timely communication.

Required Skills
Good knowledge of MS Excel.
Good communication and customer-handling skills.
Experience in retail sales and order management.
Good knowledge of WhatsApp for order tracking and customer coordination.
Robust follow-up and coordination skills.
Ability to maintain accurate sales records and reports.





Candidate Requirements
2–5 years of relevant Retail Sales experience.
Graduate candidates will be preferred.
Candidates must be comfortable working from Dhulagarh.
Should have valuable communication, follow-up, and customer-handling abilities.
Immediate joiners or candidates with a short notice period will be preferred.

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits
Flexible schedule

Application Question(s):
How many years of experience do you have in Retail Sales
How good are you in MS Excel? Which Excel functions do you use?
Have you handled customer orders through WhatsApp?
How do you track and follow up on pending customer orders?
Have you maintained daily sales/order reports in Excel?
How do you handle a customer whose order is delayed?
Are you comfortable working at Dhulagarh?
What is your current salary?
What is your Expected Salary?
Are you comfortable with the working hours 9:30 AM–7:30 PM?
How soon can you join?

Work Location: In person

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