About us

ProHiFi is an authorized retailer for leading audio and home theatre brands including Denon, Marantz, Primare, ELAC, Fyne Audio, Polk, Q Acoustics, SVS, Cambridge Audio and more. We work closely with customers to specify and deliver high-end audio systems, and we're looking for someone to own the operational backbone of that process.

The role

You'll be the person who makes sure every order runs smoothly from quotation to delivery. This is a hands-on, in-office role that mixes back-office accuracy with direct customer coordination.

What you'll do
Process sales orders, invoices and related entries in Zoho Books
Prepare customer proposals and quotations based on inputs from the sales team
Coordinate dispatches with courier and logistics partners, and keep customers updated on delivery timelines
Handle after-sales coordination, order status, replacements, service requests, follow-ups
Manage inward and outward shipments in the office: receiving stock, verifying against invoices, packing and dispatch documentation
Maintain accurate inventory and order records
Manage shipping and vendor co-ordination




Product listing on the website
Support the sales team with day-to-day operational tasks

What we're looking for
1–3 years in sales operations, back-office, order processing or a similar role
Hands-on experience with Zoho Books (or a similar accounting/ERP tool — Tally, Zoho Inventory)
Solid working knowledge of MS Excel / Google Sheets
Clear written and spoken English and Hindi — you'll be emailing and calling customers directly
Organised and detail-oriented; comfortable tracking multiple orders at once
Graduate in Commerce, Business Administration or equivalent

Nice to have
Interest in or exposure to consumer electronics, audio or home theatre
Experience with GST invoicing and e-way bills
Familiarity with Shopify or e-commerce order flows

Working hours: 10 AM – 6 PM, Monday to Friday, and Saturday 10 to 2 pm work from office Pay: ₹12,000.00 - ₹18,000.00 per month

Perks
Adaptable schedule
Paid time off

Work Location: In person

📌 Sales & Operations Executive Mira Road
🏢 ProHiFi India
📍 Mira Road