Job Summary

Your job will need you to act as an interface between internal stakeholders within the business value chain partners to deliver exceptional service to our customers. You will manage the operational needs and collaborate closely with functional partners (Marketing & Sales, Supply chain, Customer Service etc.) to meet company objectives. You will use conceptual knowledge and experience to complete a range of assignments and tasks, with need of limited guidance and direction.

You will work as a part of a team at Dow helping us combine expertise and technologies to create an invigorating customer experience.

Responsibilities
Manage sample inventory replenishment based on demand trends to ensure timely sample availability and delivery.
Coordinate with internal stakeholders and external sample providers to support seamless operations and enhance process efficiency.
Identify process inefficiencies, eliminate waste, and drive continuous improvement initiatives to strengthen operational effectiveness.
Execute sample order entry activities accurately while ensuring compliance with established policies, procedures, controls, and regulatory requirements.
Act as a focal point for key systems, tools, metrics,



and business processes, troubleshooting complex issues and implementing solutions proactively.
Train new team members, conduct refresher training, maintain product and business knowledge, and ensure service levels are achieved in line with business priorities.

Qualifications
Bachelor's degree in any stream
Minimum 3+ years of related experience in Order Receipt and Handling
Operating Knowledge of Excel, Word, Outlook
System experience in SAP will be preferred.

Your Skills
Robust technical and analytical problem-solving skills.
Interpersonal effectiveness
Robust communication skills - written and verbal
Problem Solving and Learning
System experience in SAP, Excel, Word, Outlook

Additional Notes
The ability to accommodate a versatile schedule aligned with international time zones is essential

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sample Coordinator Mumbai (India)
🏢 Dow Chemical International Private
📍 India