Job Description Exp- 8+Yrs in Servicenow Developer
Responsibilities:
- Work with clients and provide leadership on ITSM best practices
- Gather and understand requirements from clients
- Conduct gap analysis and assessments to identify the delta between ServiceNow and ITSM processes
- Design, develop and implement ServiceNow ITSM solutions
- Develop and test all ServiceNow and ITSM Applications Suite Implementations
- Install and Configure ServiceNow infrastructure environment
- Assist in designing, developing and product demonstration of product
- Participate in Project team collaboration sessions with PM, ITTL engineers and administrators
- Provide support for existing production applications and recommend opportunities for enhancements
- Design and configure user experiences using ServiceNow Next Experience, UI Builder, and Workspace technologies
- Apply ServiceNow UX standards, personas, and design patterns consistently across modules
- Configure and maintain:

o UI Policies
o Client Scripts
o Catalog UI elements
o Workspaces and configurable components




- Partner with engineers and product teams to ensure UX aligns with platform architecture and CSDM where applicable
- Ensure designs meet accessibility, performance, and upgrade-protected standards
- Contribute to platform UX guidelines and reusable design components

Qualifications:
- Bachelor's degree or equivalent work experience in related technical field
- 5+ years hands on implementation experience with ServiceNow ITSM products
- 5+ experience developing with ServiceNow software suite
- Experience in upgrades to ServiceNow
- ITIL 3V Foundation Certified
- Knowledge and experience with web development ( HTML, JavaScript, C++, HTTP)
- Knowledge of major task, deliverables, formal methodologies and disciplines for delivering new enhances applications
- Experience with IT Service Management, service desk, asset management, incident management and change management via ServiceNow is preferred
- Experience setting up

📌 Software Engineer (Nagar)
🏢 Freedom Consulting
📍 Nagar