10 Sep
|
Nasiklub Hotel
|
India
10 Sep
Nasiklub Hotel
India
Job Description: Food & Beverage (F&B;) Service Associate
Department: Food & Beverage
Reports To: F&B; Supervisor / Restaurant Manager
Location: Nashik, Maharashtra
Job Type: Full time
Key Responsibilities:
Guest Service & Experience
Greet and Welcome: Greet guests promptly and warmly upon arrival, seating them and presenting menus.
Order Taking: Take food and beverage orders accurately, offering recommendations, explaining specials, and answering questions about menu items.
Service Excellence: Serve food and beverages promptly according to established service standards (e.g., American/French service) and ensure correct temperature.
Check-ins: Check with guests to ensure satisfaction with each course and proactively resolve any issues.
Upselling: Maximize sales revenue by suggesting appetizers, desserts, beverages, and promotional items.
Operational Duties
Setup & Breakdown: Perform opening and closing side duties, including cleaning, polishing cutlery/glassware, and setting up tables according to standards.
Cleanliness:
Maintain the highest standards of cleanliness and hygiene in the dining area, service stations, and restrooms.
Order Coordination: Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders.
Billing: Accurately process guest payments using the Point of Sale (POS) system.
Compliance & Teamwork
Safety & Hygiene: Adhere to all health, safety, and hygiene standards (including HACCP protocols).
Team Collaboration: Collaborate with team members to achieve service excellence and assist in other departments as required.
Grooming: Maintain a high standard of personal appearance and hygiene, wearing the correct uniform at all times.
Qualifications & Requirements
Education: High school diploma or equivalent; Diploma in Hotel Management is a plus.
Experience: Previous experience in F&B; service or hospitality preferred.
Skills:
Excellent customer service and interpersonal skills.
Robust communicati
📌 F&b Service Associate Nashik (India)
🏢 Nasiklub Hotel
📍 India