Primary Skill:
Presales Solutioning (End-to-End) Digital Customer Experience (DCX) Platforms

Microsoft Dynamics 365

Solution Design & Digital Transformation Strategy

Proposal Creation (RFP/RFI Response)Pricing & Commercial Modeling

Omnichannel Experience Design CRM, Client Presentations & Stakeholder Management

Presales Solutioning (End-to-End) Digital Customer Experience (DCX) Platforms

Microsoft Dynamics 365

Solution Design & Digital Transformation Strategy

Proposal Creation (RFP/RFI Response)Pricing & Commercial Modeling

Omnichannel Experience Design CRM, Client Presentations & Stakeholder Management

Secondary Skill:
Customer Experience Strategy (CX / UX Understanding)
Marketing Automation & Personalization
AI-driven Marketing ConceptsCloud & Digital Architecture (Cloud-native solutions)
Deal Structuring & Risk AssessmentCross-functional Team CoordinationWin/Loss Analysis & Continuous Improvement
Thought Leadership & Chance Shaping
Negotiation & Communication SkillsDigital Maturity Assessment
Agile Methodologies (Scrum, Sprint Planning,



Reviews):
Functional & Technical Documentation (BRD, FRD, FSD):
Solution Architecture (High-Level Design:
)System Integration & API Understanding:
Data Analysis & Data MappingDemo / Sprint Review Presentations:
Training & Knowledge Transfer:
Stakeholder & Vendor Coordination:
POC (Proof of Concept) Development:
Presales Support & Proposal Presentation

Job Description - Grade Specific:
Lead end-to-end presales activities (from identifying chance to final proposal).
Design digital customer experience (DCX) solutions using CRM,
Create proposals, pricing, and solution designs.
Present solutions to clients and stakeholders.
Work with teams (Sales, Delivery, Marketing) to close deals.
Build omnichannel customer experience strategies.Perform pricing, cost estimation, and deal structuring.
Guide clients on digital transformation and technology strategy.Participate in win/los

📌 Principal Software Engineer Bengaluru
🏢 Capgemini
📍 Bengaluru