We are looking for a Linux Support Engineer / VoIP Support Executive who is eager to learn, solve technical issues and work with real-world telecom and call center systems.
If you have basic Linux knowledge, good communication skills and an interest in VoIP or networking, this role can be a great opportunity to grow your career in a rapid-growing technology company.
Freshers with good Linux knowledge and strong learning ability can also apply.
What You’ll Do?
Provide technical support to customers using our contact center dialer solutions
Troubleshoot issues related to:
SIP registrations
Call failures & audio issues
Dialer campaigns & agent login problems
Monitor Linux servers and system performance
Analyze logs and identify issues proactively
Coordinate with internal technical teams for issue resolution
Maintain support tickets and update incident reports
Help customers professionally in live production environments
Skills We’re Looking For
Required:
Basic Linux knowledge (Ubuntu/CentOS)
Familiarity with Linux commands and log checking
Good communication and customer handling skills
Problem-solving mindset and willingness to learn
Preferred (Not Mandatory):
Basic understanding of VoIP concepts (SIP, RTP, codecs)
Knowledge of networking basics
Experience with Asterisk, VICIdial, or FreeSWITCH
Previous technical support or BPO support experience
Why Join Us?
Work on real-time VoIP and telecom infrastructure
Hands-on exposure to large-scale dialing systems
Learning and growth opportunities in Linux & VoIP technologies
Friendly and supportive work culture
Opportunity to grow into senior technical roles
Experience
Linux: 1 year preferred
Freshers with solid technical interest may also apply
Benefits
Adaptable schedule
Career growth opportunities
Practical hands-on learning environment
Pay: From ₹20,000.00 per month
Perks:
Flexible schedule
Provident Fund
Work from home
📌 Linux Support Engineer Kolkata
🏢 Beltalk Technologies Private
📍 Kolkata
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