Daily Operations Oversight
Oversee all day-to-day front and back-of-house operations.
Ensure smooth coordination between the kitchen, service staff, delivery partners, and suppliers.
Monitor order delivery times, guest flow, and cleanliness throughout the premises.
Shift Management
Create and manage weekly staff schedules, accounting for peak times, holidays, and staff availability.
Supervise staff clock-ins, breaks, and shift handovers.
Step in to support service or kitchen teams when needed.
Staff Supervision
Lead and motivate team members across service and kitchen.
Conduct onboarding, training, and continuous coaching for staff on hospitality standards.
Resolve internal conflicts or staff issues promptly and professionally.
Legal & HR Compliance
Maintain staff records, contracts.




Ensure employees comply with (Working Time Act) and hygiene regulations.
Enforce grooming standards and conduct periodic hygiene and service audits.
Customer Satisfaction
Monitor guest interactions, gather feedback, and resolve complaints or negative reviews.
Train servers and front-of-house staff in hospitality, upselling, and handling guest requests.
Handle special dietary needs efficiently.
Complaint Resolution
Investigate complaints (online or in-person) and respond in a polite, empathetic, and timely manner.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Assistant Restaurant Manager Kerala
🏢 kailasa speciality cuisine
📍 Kerala