Jewellery Sales Manager – Retail

Location: Matunga East - Mumbai, India

Department: Retail Sales

Employment Type: Full-Time

Experience: 5–10 years in jewellery/retail sales preferred

Key Responsibilities

- Manage and supervise the showroom sales team.
- Welcome and assist customers in a skilled and friendly manner.
- Understand customer requirements and ensure suitable jewellery recommendations.
- Explain product features, designs, quality, making charges, pricing, and offers.
- Achieve individual and store sales targets.
- Monitor daily sales and team performance.
- Handle customer enquiries, complaints, and follow-ups.
- Maintain good knowledge of gold, diamond, and other jewellery products.
- Ensure proper display and presentation of jewellery in the showroom.
- Ensure safe handling of jewellery and follow all security and store procedures.
- Monitor billing, stock checking, and showroom activities.
- Build strong customer relationships and encourage repeat business.
- Train, guide, and motivate the sales team.
- Maintain high standards of customer service and showroom discipline.
- Coordinate with management and team members to ensure smooth store operations.

📌 Jewellery Sales Manager (Mumbai)
🏢 Bafleh Jewellery
📍 Mumbai