Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Site Reliability Engineering

Positive to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Your day will involve overseeing project delivery, managing contracts, and fostering stakeholder relationships.

Roles &

Responsibilities
Expected to be an SME
Collaborate and manage the team to perform
Responsible for team decisions




Engage with multiple teams and contribute on key decisions
Provide solutions to problems for their immediate team and across multiple teams
Lead project delivery and ensure successful outcomes
Manage contract negotiations and service agreements
Develop and maintain relationships with key stakeholders

Professional & Technical Skills:
Must To Have Skills: Proficiency in Site Reliability Engineering
Solid understanding of IT service management principles
Experience in project management and contract negotiation
Knowledge of shared service coordination
Hands-on experience in stakeholder management
Familiarity with strategic agenda development

Additional Information
The candidate should have a minimum of 7.5 years of experience in Site Reliability Engineering
This position is based at our Bengaluru office
A 15 years full time education is required

📌 Site Reliability Engineering Indore
🏢 Accenture
📍 Indore