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Position: IT Analyst

Location: Mumbai BKC (base location) / Navi Mumbai Airoli

Employment type: Full time/Permanent

Experience: 5+ years of relevant experience

Responsibilities:

- Managing IT projects across planning, stakeholder coordination, timelines, risks, status reporting and delivery follow-ups
- Working closely with the business stakeholders understanding their requirements/pain areas and translating them into technology enabled solutions
- Collaborating with internal teams and vendors on various technology initiatives for end-to-end project delivery
- Performing ROI and cost-benefit analyses to support technology investment decisions and value realization
- Validating architecture designs and recommending improvements to enhance performance, security and scalability
- Automating operational activities by leveraging AI tools and no code / low code solutions
- Developing AI agents for automating business processes and improving employee productivity
- Staying updated on AI advancements and emerging technologies
- Preparing monthly MIS decks for leadership team
- Supporting in IT budget related activities
- Collaborating with vendors to organize webinars,



workshops and hackathons for accelerating AI and technology adoption across the organization

Behavioral Competencies:

- Focused on customer delight
- Passionate about leveraging technology to maximize business value
- Quick learner and excellent team player
- Proactive in approach and adaptive to business environment
- Good communication and interpersonal skills
- Analytical mindset
- Flexible to take up project from any technology stream

Technical Skills:

- Working knowledge of Software Development Lifecycle and Agile methodology
- Understanding of IT infrastructure and Applications landscape
- Knowledge of information security and governance practices
- Working knowledge of Gen AI tools, prompt engineering, agentic AI concepts and building autonomous AI agents
- Proficiency in Office 365 applications and Copilot / Claude
- SFDC / ACC / Mobile app experience will be preferred

Candidates Profile:

- Graduate BE/BTech/BSc in Computer/IT or equivalent
- Post graduate MBA or equivalent
- Technical Certifications on Gen AI, Cloud Fundamentals, PMP, CSM, etc. will be an added advantage

📌 IT Analyst (Mumbai)
🏢 K Raheja
📍 Mumbai