Role & responsibilities

Digital Adoption & WalkMe
Design, develop, and maintain WalkMe solutions (Smart Walk-Thrus, SmartTips, Launchers, onboarding flows).
Configure targeting, segmentation, and personalization.
Optimize adoption experiences across Digital Health applications.

Training & Enablement
Develop role-based learning journeys and training content.
Simplify complex workflows into effective in-app guidance.
Apply instructional design and adult learning best practices.

Analytics & Optimization
Monitor adoption, engagement, and completion metrics.
Identify friction points and drive continuous improvement.
Measure and report user adoption and training effectiveness.

Stakeholder Collaboration
Partner with Product, IT, Engineering, and business teams.
Gather requirements and translate user needs into adoption solutions.
Support digital transformation and change initiatives.

Change Management
Drive adoption strategies for product launches and enhancements.
Reduce reliance on traditional training through digital guidance.
Support communication and user engagement plans.





Preferred candidate profile

Required
37+ years in Digital Adoption, Training, Learning & Development, or Change Management.
Hands-on experience with WalkMe or similar DAP platforms (Whatfix, Pendo).
Robust instructional design and stakeholder management skills.
Experience supporting enterprise applications (Salesforce, SAP, Workday, ServiceNow).

Preferred
WalkMe certification (Builder I/II or higher).
Knowledge of HTML, CSS, and basic JavaScript.
Experience with analytics, change management frameworks (ADKAR/Prosci), LMS platforms, and regulated settings.

Key Competencies
User-centric mindset
Solid communication and collaboration skills
Analytical and data-driven problem solving
Ability to simplify complex processes
Adaptability and continuous improvement focus

Success Measures
Increased product adoption and engagement
Reduced training and support effort
Improved workflow completion rates
Measurable business impact and user satisfaction

📌 Sr Associate Software Engineer Walk Me Bengaluru (India)
🏢 Careernet
📍 India