Lead- Soft Services (Bengaluru)

Lead- Soft Services (Bengaluru)

11 Sep
|
Sodexo
|
Bengaluru

11 Sep

Sodexo

Bengaluru

"Sodexo promotes an inclusive and diverse workplace and encourages applications from individuals of all backgrounds."

Who we are
At Sodexo, we offer 100+ service solutions across diverse sectors—corporates, healthcare, education, manufacturing, and remote environments. From food & catering to facilities management and energy services, we enhance the quality of life for those we serve. Our inclusive, diverse, and equitable work workplace empowers employees to thrive and make a meaningful impact. With a strong foundation in our values of Service Spirit, Team Spirit, and Spirit of Progress, working at Sodexo is more than just a job—it’s a chance to be part of something bigger.
Join us and act with purpose every day

Job Details:

Lead – Soft Services (Level- Manager/Senior Manager)
Function: Facilities Management (IFM) – Soft Services
Location: Jigani, Bangalore
Reporting To: Director / Head – Operations

Role Purpose:

The Lead– Soft Services is responsible for leading and delivering Sodexo’s soft facilities management services at the assigned client site,



ensuring service excellence, safety, compliance, cost efficiency, and client satisfaction. The role drives operational performance through strong people leadership, vendor governance, innovation, and adherence to Sodexo’s global standards, values, and sustainability commitments.

Key Responsibilities:

Soft Services Operations & Service Delivery

Lead large-scale soft services operations, managing a large team across complex, multi-site environments.
Deliver end-to-end soft services including housekeeping, landscaping, pest control, waste management, façade cleaning, security support, pantry/cafeteria support, and customer experience services, as per contract scope.
Ensure consistent adherence to Sodexo service standards, contractual SLAs, KPIs, health & safety norms, and quality benchmarks.
Drive seamless mobilization from project stage to go-live, ensuring operational readiness, staffing, training, and process

📌 Lead- Soft Services (Bengaluru)
🏢 Sodexo
📍 Bengaluru

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