RESPONSIBILITIES
Monitor and act on the daily FRM alerts, ATO alerts, and tickets.
Perform initial alert analysis (fraud alerts, ATO alerts, Sentinel alerts, and tickets) regarding actual and suspected fraud with referral to other FRM Analysts for further handling as defined.
Take appropriate next steps in each alert: secure account, create ticket, update ticket with appropriate language regarding the alert, steps taken, and action needed by partner.
Update WCA interactions screen with appropriate actions taken.
Collaborate on new internal and external alert criteria.
Respond to partner inquiries regarding alerts and action taken respond with outreach, updates, account freezes/unfreezes and take appropriate action as necessary.
Assist in analyzing fraud metrics to determine emerging trends.
Take ownership of work and proactively engage in identifying prospects for improvement.

Provide support to ad hoc requests for alert reporting and data analysis.

Preferred candidate profile




Bachelors degree in a quantitative discipline is preferred (such as finance, economics, statistics, business, information systems or similar).
7+ years’ experience preferably in the financial services industry and/or in a technical role.
Experience with Microsoft SQL Server Management Studio (SSMS)
Solid analytical, critical thinking, and problem-solving skills.
Advanced knowledge of Microsoft Excel.
Proven success managing multiple projects with minimal guidance/supervision.
Excellent written and oral communication skills.
Experience with Data Mining and Business Intelligence tools, a plus.
High degree of flexibility, creativity, and innovation.
Aptitude for a high level of accuracy and attention to detail.

Ability to work efficiently in a rapid-paced, self-directed and team environments.

📌 Sr Fraud Risk Management Analyst 1 Bengaluru
🏢 Alegeus
📍 Bengaluru