Group Company: HDFC Bank Limited

Designation: SL Initiative-FLCC Officer

Position description: FLCC Officer provides awareness through Financial Literacy & Credit Counseling Programs.

Primary Responsibilities:
Area/Village Survey - Undertake survey & identify areas - villages / wards having potential for formation of SHGs/JLG.
Create baseline information about the group & individual members.
Financial Literacy - Conducting Financial literacy on expenditure management, savings, borrowing for enterprise activity and insurance.
Business Drive - Tracking file movement from sourcing till disbursement.
Pitching cross sell products to customers during FLCC and branch visit
Driving business in terms of coordinating with other verticals such as OPS,CPU,WBO for completion of logins
Collection Drive - Calling customers for recovery follow-up and assiting RM in terms of achieving branch OTR%
Branch Complaince - Mainitaining customer records and FLCC register to adhere audit compliance

Additional Responsibilities:




Productivity:
40 files FLCC per month
Maintain good OTR% of branch
Mobile number accuracy of recent disbursement groups

Educational qualifications preferred
Category: Bachelor's Degree, Master's Degree
Academic score: 50% +

Required work experience
Industry: BFSI
Role: Fresher/Sales
Years of experience: 1 to 2

Required Competencies:
Honesty & integrity
Inter personal skill
Time / Team Management
Positive communication skill
Go getter attitude
Excellent hold on MS Office and MS Access (Preferable)

Required Knowledge:
Work experience in the profile

Required Skills:
Graduate and above

Other:
Reporting Designation: Collection Manager - SLI
Reporting Department-Sub BU: SL Initiative Sales

Work Workplace Details:
Specific requirements
Travel: Customer Visits

Other details

📌 Sl Initiative Flcc Officer Bulandshahr
🏢 HDFC Bank
📍 Bulandshahr