Location: Gurgaon

Company: CDBE Technologies Pvt Ltd

Job Summary

Key Responsibilities

IT Administration
Install, configure, and maintain hardware and software.
Provide technical support to employees (L1/L2 support).
Manage backups, antivirus, and security policies.
Maintain IT asset inventory and documentation.
Handle ticketing systems and resolve issues within SLA.

macOS / System Troubleshooting
Provide end-user support for MacBooks, iMacs, and Windows systems.
Configure user profiles.

Data Center Operations
Handle server installation, rack/stack, and cabling.
Monitor servers, storage, and network devices.
Manage UPS, power, cooling, and workplace controls.
Perform routine maintenance and health checks.
Support disaster recovery and backup operations.
Ensure compliance with data center security policies.

Required Skills & Qualifications
Bachelor’s degree in IT / Computer Science / Electronics (preferred).
2+ years experience in IT support / system administration / data center operations.




Strong knowledge of Windows & macOS environments.
Basic networking knowledge (TCP/IP, LAN/WAN, VPN).
Experience with servers (Windows/Linux), backups, and virtualization is a plus.
Hands-on experience with hardware troubleshooting.
Positive documentation and reporting skills.
Robust communication and problem-solving abilities.

Preferred Skills (Added Advantage)
Experience with cloud platforms (AWS/Azure/GCP).
Knowledge of cybersecurity best practices.
Familiarity with ITIL processes.
Experience in managing corporate IT infrastructure.

Key Competencies
Time Management
Attention to Detail
Customer-Oriented Approach
Team Collaboration
Ability to Work Under Pressure

Growth Opportunities
Exposure to enterprise IT infrastructure
Career progression in System Administration / Cloud / Security
Training and certification support

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