We are looking for a customer-focused and experienced Elite Banker - Inbound to
support branch banking operations and deliver high-quality service to walk-in
customers. The Elite Banker will play a key role in servicing clients across
segments, resolving queries, and supporting the Service Officer as needed. This
role also involves non-transactional servicing, reconciliation, and
cross-selling of financial products.

RESPONSIBILITIES
Service walk-in customers across all segments, ensuring prompt and courteous
assistance.
Generate leads for Recent-To-Bank (NTB) customers and actively cross-sell
financial products.
Act as a backup to the Personal Banker during peak hours or absences.
Handle non-transactional servicing tasks such as audit support and
reconciliation of branch accounts.
Resolve customer queries efficiently and professionally.
Identify and capitalize on business prospects sensed during customer
interactions.
Deliver a high-quality customer experience to encourage retention and
positive word-of-mouth.
Ensure compliance with internal policies and regulatory guidelines.

📌 Elite Banker Inbound Branch Banking Service Jaipur (India)
🏢 Kotak
📍 India