We are looking for an experienced, customer obsessed Technical Program Manager who is able to collaborate effectively with a technical team and be responsible for key aspects of the software customer experience on a recent consumer service. In this role you, will lead the definition, and shepherd the development, of recent features as well as important optimizations to the service. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, program managers, user experience designers, marketers, customer service leads as well as internal & external product stakeholders across the company.

This role is a good fit for someone who thrives in a agile environment, is both creative and technical, and who is sensitive to (or understands) the diverse perspectives of stakeholders and works with them to resolve differences.

Key job responsibilities- Coordinate Cross-Functional Initiatives: Lead complex technical projects by aligning software engineers, designers, and product stakeholders
Feature Development: Define, track, and shepherd new service features from conception through implementation
Stakeholder Communication: Facilitate clear,



effective communication across internal and external teams
Technical Strategy: Develop comprehensive program plans that balance technical feasibility with customer needs
Optimization Management: Identify and implement critical service improvements

Basic Qualifications
7+ years of working directly with engineering teams experience
5+ years of technical product or program management experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Bachelor's degree in engineering, computer science or equivalent

Preferred Qualifications
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

📌 Tpm Iii, Tax Services Hyderabad (India)
🏢 Amazon
📍 India