Job Purpose The ISR will be responsible for inside sales activities from lead generation to qualified opportunity and demo conversion.

The person should be comfortable speaking with business owners, sales heads, IT managers and decision-makers of System Integrators, Resellers and IT service companies.

Key Responsibilities

1. Lead Generation & Prospecting

- Identify and research potential customers through LinkedIn, databases, email, calling and other channels.
- Prospect System Integrators, IT Resellers and technology companies.
- Make outbound calls and send targeted emails/WhatsApp communication.
- Maintain an active prospect pipeline.

2. Lead Qualification

- Understand the prospect's current business process and challenges.
- Identify requirements around CRM, sales, ServiceDesk, HR and business management.
- Qualify leads based on:
- Business size
- Number of employees
- Existing software
- Business requirements
- Decision-making authority
- Budget/timeline
- Update all activities and lead information in BizApp CRM.

3. Demo Coordination & Conversion

- Schedule product demonstrations with qualified prospects.
- Conduct basic product introductions and requirement discussions.
- Coordinate with the Business Development Manager/Sales Manager for detailed demos.
- Follow up systematically after every demo.
- Identify objections and move prospects toward the next stage.

4. Follow-up & Pipeline Management

- Maintain regular follow-ups with prospects.
- Ensure no qualified lead becomes inactive without a defined next action.
- Maintain accurate opportunity stages in CRM.
- Track:
- Calls
- Meetings
- Demos
- Follow-ups




- Proposals
- Negotiations
- Closures

5. Customer Requirement Understanding

- Understand customer pain points and map them to BizApp modules.
- Identify opportunities for additional modules such as CRM, ServiceDesk and HR.
- Capture customer feedback and communicate it to the product team.

6. Sales Support

- Prepare basic proposals and commercial information.
- Coordinate with the sales team for quotations and negotiations.
- Support onboarding/handover after closure when required.

Required SkillsMust Have
- 1–3 years of inside sales/tele-sales/B2B sales experience.
- Positive spoken and written English.
- Strong communication and presentation skills.
- Comfortable making outbound calls.
- Good follow-up discipline.
- Ability to understand software products quickly.
- Basic knowledge of CRM/SaaS concepts.
- Good Excel/Google Sheets and CRM skills.

Preferred

Experience selling

- CRM software
- ERP software
- HRMS
- IT Service Management software
- SaaS products
- IT solutions/services

Experience dealing with SMEs, System Integrators, IT Resellers or technology companies will be an advantage.

Personality Traits

We are looking for someone who is:

- Persistent without being aggressive
- Confident on the phone
- Good at listening
- Curious about customer problems
- Target-oriented
- Highly organized with follow-ups
- Comfortable with rejection
- Willing to learn software products
- Responsible for his/her own pipeline

Pay: From ₹360,000.00 per year

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Inside Sales Representative (ISR) (Electronic City)
🏢 Navikra Tech Solutions
📍 Electronic City