Work Location : Bangalore, Electronic City Phase 1
Work Mode : onsite (complete work from office)
Responsibilities
A. Application Support (L2 Support)
- Provide L2 functional support for Infor LN Finance modules
- Investigate and resolve system issues and errors
- Manage incidents and service requests
- Ensure minimal business disruption
B. Financial Process Support
- Support P2P, O2C, and R2R processes
- Ensure financial data accuracy and reconciliation
- Identify process improvements
C. Enhancements & Change Management
- Gather requirements and prepare functional specs
- Support testing and deployment
- Coordinate with technical teams
D. Integration & Interfaces
- Support integrations with banking and external systems
- Ensure data validation and error handling
E. Reporting & Compliance
- Support financial reporting and audits
- Ensure compliance with SOX and policies
Required Skills
- Solid knowledge of Infor LN Finance modules (GL, AP, AR)
- Understanding of ERP finance processes
- Experience with ServiceNow or ticketing tools
- Basic SQL/reporting knowledge (preferred)
Qualifications
- Bachelors degree in Commerce, Finance, or IT
- 5 - 10 years ERP functional support experience