Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Handling customer concerns and complaints in a timely manner.
Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing.
Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.
Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
Solid problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
If you are interested than WhatsApp me your CV on 86O3-483-7O9.:
Interview location - Koregaon Park, Pune.

Job Types: Full time, Permanent, Fresher

Salary: ₹12,000.00 per month

Schedule:
Day shift
Night shift

Work Location: In person

📌 Document Verification Executive Karve Nagar
🏢 Digital Upward
📍 Karve Nagar