Job Description
About Anoud Technologies
nAnoud Technologies builds scalable, high-quality Insurance product solutions, partnering closely with global stakeholders and delivery teams.
n The Role
nAnoud is hiring an Operations Delivery Manager to own end-to-end delivery of our Insurance product implementation for onshore/global clients, working out of our Chennai offshore team. This is an application implementation delivery role – the person will lead product configuration, rollout, and go-live delivery for insurance clients, not infrastructure or platform operations. Strong stakeholder management is core to this role, as the person will be the primary bridge between onshore business/client stakeholders and the offshore implementation team.
n Key Responsibilities
n1. Insurance Product Implementation & Delivery Management
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- Own end-to-end delivery of Insurance product implementations – configuration, testing, UAT, and go-liven
- Ensure implementation delivery consistently meets agreed SLAs, OLAs, KPIs, and client expectationsn
- Establish clear ownership,



accountability, and governance across implementation and engineering teamsn
- Monitor delivery performance, identify implementation risks, and initiate corrective actionsn
- Drive delivery maturity through standardization, automation, process improvement, and implementation best practicesn
- Ensure business-critical product rollouts have appropriate coverage, documented procedures, and escalation mechanismsn
- Maintain a robust focus on delivery quality, client satisfaction, and product reliabilityn
- Provide regular management reporting covering implementation health, risks, issues, and improvement initiativesn

n2. Stakeholder Management (Core Strength Required)
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- Act as the primary offshore point of contact for onshore/global client stakeholders and leadershipn
- Lead client and internal governance calls, presenting delivery status, risks, and outcomes with clarity and confidencen
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📌 Operations Delivery Manager (Chennai)
🏢 Anoud Technologies
📍 Chennai