Role & responsibilities :
Must have handle international customer via calls and does technical troubleshoot issues.
Focus heavily on achieving First Contact Resolution (FCR).
Stay updated on newly released products and recent technical updates.
Deliver outstanding customer service with a friendly, skilled setting.
Technical & Troubleshooting Skills
Robust fundamentals in computer hardware, software, and basic networking.
Proven ability to handle internet troubleshooting issues on computers and applications.
Analytical thought process with heavy focus on technical accuracy under pressure.
📌 Walk In Senior Engineer Chennai
🏢 Movate Technologies
📍 Chennai
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