Job DescriptionPosition: Customer Support Executive
NCompany: Teleperformance
NEmployment Type: Full time
NAbout the Role
nTeleperformance is hiring agile and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
NKey Responsibilities
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Handle inbound and outbound calls, chats, or emails. N
Resolve customer queries and provide accurate information. N
Maintain a high level of professionalism and customer satisfaction. N
Document interactions and update records in the system. N
Meet performance metrics such as quality, productivity, and turnaround time. N
nEligibility Criteria
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Excellent communication skills in English. N
Basic computer knowledge is required. N
Willingness to work in rotational shifts. N
📌 Hiring: Customer Specialist Bengaluru
🏢 TP
📍 Bengaluru